When do AI chatbots lead to higher customer satisfaction than human frontline employees in online shopping assistance? Considering product attribute type
Best Chatbot I’ve ever seen Content Get the CMSWire Mobile App We Need to Talk About How Good A.I. Is Getting Purchasing or accounts payable typically receives multiple inquiries from vendors regarding the payment status of unpaid invoices. Responding to such inquiries is labor intensive, as the accounts payable clerk must navigate the system and …