User and team management Grafana OnCall documentation

Organization administrators can invite
users, configure teams, and manage user permissions at Grafana.com. Organization role-based permissions are global, which means that each permission level applies to all Grafana resources within an given organization. For example, an editor can see and update all dashboards in an organization, unless those dashboards have been specifically restricted using dashboard permissions.

Orgs are also not available in Grafana Cloud, where we recommend the use of Stacks instead (see below). Almost every company who sets up Grafana as part of an observability or data visualization service has multiple teams, divisions, or customers of their own to serve. Grafana keeps track of all synchronized users in teams, and you can see which users have been synchronized in the team members list, see LDAP label in screenshot. This mechanism allows Grafana to remove an existing synchronized user from a team when its group membership changes. This mechanism also enables you to manually add a user as member of a team, and it will not be removed when the user signs in.

Your  observability stack

For more information about the editors_can_admin setting, refer to Grant editors administrator permissions. Extending the viewer role is useful for public Grafana installations where you want anonymous users to be able to edit panels and queries, but not be able to save or create new dashboards. Several structures exist within Grafana to organize resources and permissions.

grafana team

Connect any or all supported services to Grafana, and start exploring your data now. Available values are utc, browser, or an empty string for the default. To learn more about resource properties and how to use them, see Inputs and Outputs in the Architecture and Concepts docs.

Team

Centralize the analysis, visualization, and alerting on all of your metrics. To configure global settings for query caching, refer to the caching section of Configure Grafana Enterprise. Follow the Microsoft prompt and allow Grafana IRM to access your Microsoft Teams account. After the completed process, you will be redirected to the Grafana Cloud integrations page, where you can configure the actions that will be executed when an incident is declared. You will then see the option to install the integration, which will redirect the user to the Microsoft Login page.

  • You’ll create two folders, Analytics and Application, where each team can add their own dashboards.
  • Oh, and I have a daughter, and as a family, we play a lot of board games and (obviously) do music together.
  • This way, we could ensure easy async contribution from all team members and everyone would have input.
  • Compatible with any open source tracing protocols, including Jaeger, Zipkin, and OpenTelemetry.
  • There are two ways to manage user roles and permissions
    for Grafana OnCall.
  • Torkel is the creator of Grafana, the open source metrics dashboard that Grafana Labs is built around.

The Grafana Admin is
a global role, the default admin user has this role. For information about how to optimize your teams, refer to How to best organize your teams and resources in Grafana. Team Sync can be provisioned using grafanateamexternal_group resource.

Grafana Labs Blog

We started by defining the problem and our goals before diving deep into our solution options. Dashboard and folder permissions enable you to grant a viewer the ability to edit and save dashboard changes, or limit an editor’s permission to modify a dashboard. Create dynamic and reusable dashboards with a multitude of options that allow you to visualize your data any way you want. An easy-to-use, highly scalable, and cost-efficient distributed tracing backend that requires only object storage to operate. Compatible with any open source tracing protocols, including Jaeger, Zipkin, and OpenTelemetry.

For more documentation on a specific data source plugin’s features, including its query language and editor, refer to its plugin catalog page. To view available data source plugins, go to the plugin catalog and select the “Data sources” filter. You can add additional data sources as plugins, which you can grafana team install or create yourself. To verify that a data source works with query caching, follow the instructions below to Enable and Configure query caching. If caching is enabled in Grafana but the Caching tab is not visible for the given data source, then query caching is not available for that data source.

Create Team Resource

Before you can create your first dashboard, you need to add your data source. During an incident investigation, we want to help teams reduce context switching and minimize juggling multiple platforms. For instance, you can create an integration in one
team, set up multiple routes for the integration, and utilize escalation chains from other teams. Users, schedules,
and outgoing webhooks from other teams can also be included in the escalation chain. If a user only has access to the
first team and not others, they will be unable to view the resource, which will display as 🔒 Private resource.

grafana team

“The main point that we have noticed that is different, is that we have huge ownership over our products,” he said. As a result, the team is learning to use a new set of tools and is doing things they hadn’t done before. At ObservabilityCON 2021, Walter Ritzel Paixão Côrtes, a product designer at Dell, gave a presentation about a data-driven solution his team developed called Product Team Observability. It uses Grafana, Prometheus, and Oracle to use metrics to monitor performances and track goals. Confidently democratize data across your entire company with advanced admin tools to govern, audit, and secure user permissions and data. Send your local data to Grafana’s backend for long-term storage, aggregation, and high-performance querying.

Add a data source

Ritzel called it “the most hated backlog metrics of all time,” but said it’s useful to help the team set its pace and be predictable. Ever known a project manager who thinks a task takes minutes when it really takes hours? In this example, user1 has the viewer organization role and is a member of team1. Edit dashboard permissions when you are want to enhance or restrict a user’s access to a dashboard. For more information about dashboard permissions, refer to Dashboard permissions.

grafana team

We recommend that you use Instances to separate teams if you want true isolation. For example, you have two customers whose users should never see each other’s data. Grafana Cloud creates a new Grafana Instance (along with Grafana Cloud Metrics, Grafana Cloud Logs, and Grafana Cloud Traces tenants) for each stack.

Manage resource access with folders

Additionally, we drafted a new squad handbook for each of our three new squads, detailing their roles, responsibilities, and ways of working. Naturally, when analyzing pros and cons, we started discounting the options with a low value/effort index. We did this through async collaboration on the design doc via comments and chats. https://www.globalcloudteam.com/ The majority of our Engineering squads have changed in size and structure — and the same goes for the Grafana Observability team, where I work. In the past several months alone, my group has restructured twice, doubled in size from six to 12 (which resulted in double the responsibilities), then split into three squads.

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